COVID-19 UPDATE

COVID-19 UPDATE, Staying Healthy as a Community

NAHC has a long history of commitment to the wellness of our community and we remain steadfast in our commitment during the current COVID-19 (also known as Coronavirus) outbreak.

COVID-19 is a respiratory illness caused by the novel coronavirus (COVID-19). The virus is thought to spread mainly from person to person in close contact (within 6 feet). This can happen through respiratory droplets that are produced when an infected person coughs or sneezes.

We've made some changes to our services in order to protect the health and safety of our community and to prevent possible exposure to COVID-19.

Please note that this is a rapidly evolving situation. We will update this page as new information becomes available.

Accessing Care at NAHC

We're making every effort to slow the spread of this disease and prioritize the health of our community.

We are implementing the following measures:

  • Phone and front door screenings for potential COVID-19 exposure. Possible COVID-19 symptoms include fever, cough and shortness of breath.
  • Individuals presenting with symptoms will be asked to take additional precautions.
  • Groups, classes and events are cancelled.
  • We will be using telemedicine (phone appointments) when possible and clinically appropriate.


Medical Services

Medical services are being offered in-person and via telehealth (phone).
Members with appointments will be contacted by a staff member prior to or during their scheduled appointment time. Please note your provider may call with a blocked number.
If you have a fever, cough, sneezing and/or other flu like symptoms or have been in close contact with a person known to have COVID-19 (Coronavirus), please call or text us.
Oakland # 510.535.4400
San Francisco # 415.417.3501


Dental Services

Clinics will remain open to attend to urgent dental care. All non-urgent dental appointments, through April 3rd, are being rescheduled. For more information:
Oakland # 510.535.4400
San Francisco # 415.417.3501


Behavioral Health

Telehealth (phone) sessions are offered for current NAHC members. Members with appointments will be contacted by a staff member during their scheduled appointment time. Please note your provider may call with a blocked number.
Oakland # 510.434.5421
San Francisco # 415.417.3555


National crisis hotline: # 800.273.8255
For a psychiatric, life-threatening emergency, call 911 or report to an emergency department.


Home Visitor Program

Members with appointments will be contacted by a staff member over the phone during their scheduled appointment time. Please note your provider may call with a blocked number.


WIC

Members with appointments will be contacted by a staff member over the phone during their scheduled appointment time. Please note your provider may call with a blocked number. If you have missed your appointment, want to enroll or have questions about WIC, please call: 510.434.5300.


SBHCs

All school-based health center services are currently cancelled through April 3, 2020, but we are still here to help you! If you need to schedule a medical, dental, and/or behavioral health appointment you may be able to speak to a provider over the phone. Please text your school-based health center site:
UFSA/Life Academy: (510) 436-3009
Madison Park Academy: (510) 636-4210
Skyline HS, Frick MS, Rising Harte Wellness Center: (510) 531-5016
Barbara Lee Center for Health and Wellness, Alameda and Encinal HS: (510) 618-4480


Community Wellness Department

2648 International Site (Oakland), 3124 International Site (Oakland), 2566 Macdonald Site (Richmond), 160 Capp Site (San Francisco), and 1089 Mission Site (San Francisco)

In adherence with CA Department of Public Health recommendations, as well as the current Shelter in Place ordinances in the Bay Area, all groups, classes and community events are cancelled until further notice. One-on-One Peer Support and Case Management sessions can be conducted via phone or telehealth.

 


 

Older adults and those with underlying health conditions, such as heart or lung disease or diabetes, ap- pear to have higher risk for developing more serious complications from COVID-19.

You can play a part in preventing the spread of this disease:

  • Avoid close contact with people who are sick.
  • Wash your hands with soap and water for at least 20 seconds and do it often. Alcohol-based sanitizers also work.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Cough or sneeze into a tissue or an elbow. Throw the tissue out and wash your hands afterwards.
  • Stay home when you are sick.
  • Clean and disinfect commonly used surfaces daily (most common household disinfectants work).

For more information:
chcnetwork.org/covid-19-resources
www.cdc.gov/coronavirus/2019-nCoV/